We value your privacy and are committed to handling your personal information transparently and in compliance with applicable law. This Policy applies to information collected through the ZXKOL website and services.

Information you provide: e.g. your email, display name, and avatar at registration, plus the queries and feedback you submit.

Information collected automatically: e.g. device and browser information, IP address, access logs, and cookie identifiers.

We do not actively collect sensitive personal information such as ID-card or bank-card numbers; payments are processed independently by third-party providers.

To provide and improve the service, process queries and billing, safeguard account and platform security, send service notifications, and — with your consent — for product marketing.

We do not sell your personal information. We share only: with service providers necessary to operate the service (e.g. cloud, payment, email), with your consent, or where required by law.

All providers are bound by confidentiality and data-protection obligations.

We use necessary cookies to maintain login and preferences, and analytics cookies to improve the experience. You can manage cookies via your browser settings.

We retain your information only as long as necessary to fulfil the purposes in this Policy, unless a longer period is required by law. After account deletion, we delete or anonymize related data within a reasonable period.

We use reasonable technical and organizational measures such as encrypted transmission and access control to protect your information. We will notify you of data-security incidents as required by law.

You have the right to access, correct, and delete your personal information, withdraw consent, or export your data. EU/UK users have rights under GDPR, California users under CCPA/CPRA, and users in mainland China under the Personal Information Protection Law (PIPL).

You can exercise these rights at privacy@zxkol.com.

Your information may be processed in regions outside your own. We apply appropriate safeguards to ensure cross-border transfers comply with applicable law.

The service is not directed to minors under 18. We do not knowingly collect personal information from minors.

The service may contain third-party links or integrations whose privacy practices are governed by their own policies, for which we are not responsible.

We may update this Policy from time to time. Material changes will be communicated in-app or by email, with the update date noted on this page.

For any questions about this Policy or your privacy, contact us at privacy@zxkol.com.